Privacy Policy

1 Introduction

Jili 55 is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every individual who interacts with our platform.

This Privacy Policy ("Policy") is issued in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) as enforced by the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected through jili-55.net, our mobile application, customer support channels, and any other touchpoints associated with the Jili 55 brand.

Please read this Policy carefully. If you do not agree with any part of it, you should discontinue use of the Platform and may request account closure by contacting our support team.

2 Data Controller

For the purposes of the Data Privacy Act of 2012, Jili 55 acts as the Personal Information Controller (PIC) in respect of the personal data you provide when registering and using the Platform.

As PIC, Jili 55 determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable Philippine data protection law. Where we engage third-party service providers to process data on our behalf, those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to maintain equivalent standards of data protection.

3 Personal Data We Collect

Jili 55 collects the following categories of personal data, depending on how you interact with the Platform:

We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulatory directive and with your explicit consent.

4 How We Collect Your Data

Jili 55 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification (KYC), making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more detail on cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors; publicly available information used for anti-money laundering (AML) screening purposes.
• Regulatory sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory bodies in connection with our compliance obligations.

5 Purpose & Legal Basis for Processing

Jili 55 processes your personal data only for specified, legitimate purposes. The table below sets out the primary purposes of processing and the corresponding legal basis under the DPA:

Where processing is based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. You may manage your communication preferences within your account settings.

6 Data Sharing & Disclosure

Jili 55 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers require transaction data to process your deposits and withdrawals securely.
• KYC and identity verification providers: Third-party services that assist us in verifying your identity and age in compliance with our regulatory obligations.
• Fraud prevention and AML screening services: Providers that help us detect and prevent fraudulent activity, money laundering, and other financial crimes.
• Game content providers: Game studios and software providers may receive anonymized or pseudonymized usage data to support game performance and fairness auditing.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law.
• Professional advisers: Lawyers, auditors, and accountants who are bound by professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

7 Cookies & Tracking Technologies

Jili 55 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and support security functions. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting core functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming limits you have set.
• Analytics cookies: Help us understand how players use the Platform — which games are most popular, where players encounter difficulties, and how we can improve the overall experience. Data collected is aggregated and anonymized where possible.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorized login attempts.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. A cookie consent banner is displayed on your first visit to jili-55.net, where you can review and adjust your preferences.

Jili 55 does not use third-party advertising cookies or cross-site tracking technologies for behavioral advertising purposes.

8 Data Retention

Jili 55 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under RA 9160.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Customer support communications: Retained for two (2) years from the date of the interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it is aggregated or anonymized for analytical purposes.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal, to demonstrate compliance.

When personal data is no longer required, it is securely deleted or anonymized in accordance with our data disposal procedures.

9 Data Security

Jili 55 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and our servers is protected using TLS 1.2 or higher encryption. Sensitive data at rest — including payment credentials and identity documents — is encrypted using AES-256.
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with access to personal data undergo data privacy training and are bound by confidentiality obligations.
• Two-factor authentication (2FA): Available and strongly recommended for all player accounts to prevent unauthorized access.
• Regular security audits: The Platform undergoes periodic penetration testing and security assessments by independent third-party specialists.
• Incident response: Jili 55 maintains a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the NPC in accordance with our obligations under the DPA.

10 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Jili 55:

• Right to be informed: You have the right to know what personal data we hold about you, how it is being used, and with whom it is shared. This Policy fulfills that obligation.
• Right of access: You may request a copy of the personal data we hold about you. We will respond within fifteen (15) business days of receiving a verified request.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. You may update basic account information directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interest, including profiling for marketing purposes. You may also withdraw consent for marketing communications at any time.
• Right to lodge a complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. We may need to verify your identity before processing your request.

11 Children's Privacy

The Jili 55 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style online gaming. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 14.

Age verification is conducted as part of the KYC process for all registered accounts. Jili 55 reserves the right to request documentary proof of age at any time.

12 Cross-Border Data Transfers

Jili 55 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where we use internationally hosted cloud infrastructure or engage global KYC verification providers.

Where such transfers occur, Jili 55 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the DPA. These safeguards may include:

• Data processing agreements incorporating standard contractual clauses approved by the NPC.
• Transfers to countries or organizations recognized by the NPC as providing an adequate level of data protection.
• Binding corporate rules where applicable within our group of companies.

You may request further information about the safeguards applicable to any specific cross-border transfer by contacting our DPO.

13 Updates to This Privacy Policy

Jili 55 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.

If you have concerns about any changes to this Policy, please contact our Data Protection Officer before the changes take effect.

14 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the Jili 55 Data Protection Officer:

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC's contact details and complaint procedures are publicly available on the NPC's official website.

Please note that all contact details above are provided as plain text for informational purposes. Email addresses are not clickable links. Do not share your account password or full payment details in any privacy-related communication.